Guide for Using CCBLogin to CCB

The following is a quick start guide for using CCB with some useful tips and links to key help videos and articles. For additional support visit the main CCB help site (also accessible when you are logged in to CCB via the “Help” link at the top of the page.) There you can search for articles and videos or browse through the categories of help topics

Settings Edit Profile Manage Volunteer Schedule Group Leader
Whitelist CCB

To make sure you receive all communication from CCB, add all communication from the domain ccbchurch.com to your safe senders list in your email provider. Click here for instructions and help for how to do this for various email providers.

 

Login

When given access to CCB by St. Mark’s, the system sends out an email with instructions on how to access the system. If you can’t seem to find or remember how to login, there is a “Forgot” login information feature below the login button.

 

Initial Login to CCB

 

Update Your Settings

After your first login, there are 3 main areas of your overall settings in CCB that you may want to change or verify. You may update or change any of these settings at any time. Help Video

  1. Change Your Password

    Change your password from the system generated one to something you will remember.

  2. Change your Communication Settings (Article)

    We recommend selecting “Send me emails from group participants” (Required for group leaders to communicate with the group) for all groups while the other selections are optional based on the group. Make sure to add your mobile number and carrier so group leaders can send important, last minute notifications to the entire group.

  3. Change your Privacy Settings (Article)

    Share as much information with others as you are comfortable with. By default your address, contact phone, and home phone number are visible to other church members.

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Edit Your Profile
  1. Profile Picture

    You may already have a profile picture in the system. If you do want to change it, please use a profile picture that allows other people to quickly recognize you. This greatly helps the online community and the functionality of the teams. Remember you can always add links to your Facebook page, Twitter feed, personal blog or other social networks to express yourself in other ways.

  2. Profile Information (Video)

    CCB allows you to update all your contact information for the church, eliminating the need to for church staff to re-enter information you provide. Keeping all information accurate will greatly help the church staff and ensure we have an up to date church directory. Please go through each section of your profile to make any updates that are needed and complete any missing information.

  3. Email

    CCB allows only 1 email for all communication. There is a custom field to add a second email, but it can only be used with an external email program on an individual email. So use the best email to receive serving reminders/requests and all communication from group leaders and church staff for your main email. * For those who use Facebook more than your regular email, you can set your email to your Facebook email (Help).

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Manage your Volunteer Schedule

Each group may use different guidelines for how they are going to use the scheduling system, but here are some of the how tos for how the system works.

  1. Blocking out Dates (Video)

    Make sure to block out dates when you are going to be out of town or have prior commitments that will not allow you to serve for particular dates.

  2. Set your General Availability (Video | Article)

    Remember to set the overall number of times you are willing to serve and the number of times for each group.

  3. Accept or Decline your Assignments

    (Video | Article )Make sure to quickly accept or decline your assignments. Note that some teams may expect you to find your own replacement and then inform the team leader when you decline.

  4. Viewing your Assignments

    (Video | Article )Once you get to your schedule page, you may want to bookmark the page so it is easy to go directly to your schedule (most browsers have a “Bookmarks” menu with commands to bookmark the current page).

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